A disgruntled passenger expressed dissatisfaction over IndiGo's recent decision to discontinue standalone sales of beverage cans, citing inconvenience and a lack of customer-centricity. The traveller highlighted the new policy, requiring passengers to purchase beverages only in conjunction with meals, eliminating the option for standalone tea or coffee, stating "They Don’t Sell Tea, Coffee Separately." D Prasanth Nair took to X to share his experience, posting pictures of IndiGo's revised snacks menu. The post quickly gained traction on social media, prompting IndiGo to respond, citing a commitment to providing an efficient and sustainable snack experience aligned with their "Go Green" initiative. However, users noted that the airline's response did not address the core concern raised by the original post. IndiGo Flight Attendants Fight With Passenger Old Video Goes Viral: 5-Year-Old Clip of Airline Staff Misbehaving With Elderly Man Doing Rounds on Twitter, Here's What Had Happened in 2017.

IndiGo Faces Heat Over Snack-Beverage Bundle

IndiGo Responds 

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