INDIA

Hyderabad Instamart Store Raided After Delivery Partners Protest, 14 Expired Products Found

Delivery partners staged a protest outside a Swiggy Instamart store in Hastinapuram, Hyderabad, alleging that expired food products were being handed over to them for delivery to customers. Following the protest and a complaint to the food safety department, officials inspected the store and reportedly found 14 expired items.

Hyderabad Instamart Store Raided After Delivery Partners Protest, 14 Expired Products Found
Instamart Logo (Photo Credits: X/@SwiggyInstamart)
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Delivery partners staged a protest outside a Swiggy Instamart store in Hastinapuram, Hyderabad, alleging that expired food products were being handed over to them for delivery to customers. Following the protest and a complaint to the food safety department, officials inspected the store and reportedly found 14 expired items.

The incident took place at an Instamart warehouse on ZP Road in Hastinapuram. Delivery partners alleged that the issue had been continuing for some time and that they faced difficulties when customers noticed expired products in their orders. Maharashtra FDA Suspends Blinkit, Zepto, Instamart Licences Over Severe Hygiene And Pest Violations.

Instamart Delivery Partners Protest in Hyderabad Over Expired Products

Delivery Partners Allege Accounts Were Blocked

According to the delivery partners, they had raised concerns with store management several times over expired products allegedly being sent for delivery. They further alleged that some delivery partners faced action after questioning the management, including the blocking of their delivery accounts. A local report said around 150-200 delivery partners work at the warehouse. The workers subsequently staged a protest outside the store. Police reached the spot and helped bring the situation under control.

Food Safety Officials Find 14 Expired Items

Following the complaint, food safety officials inspected the Instamart store. Officials reportedly found 14 expired food products during the inspection. The items included ginger-garlic paste, mango fruit drinks, strawberry juice, chakki atta, paneer and milk packets. Food Safety Official Hyderabad, Sunny, said the department received a complaint regarding expired products and inspected the entire store. He said expired products were found and that the matter had been reported to senior officials, who would decide on further action.

Hyderabad Quick-Commerce Stores Already Under Scrutiny

The Hastinapuram incident comes days after Telangana food safety authorities conducted a major inspection drive at 16 quick-commerce dark stores across Hyderabad. During that drive, officials found expired and damaged food products, spoiled vegetables, pest infestation, poor storage conditions and lapses in cold-room temperature maintenance. Four establishments linked to Swiggy Instamart, Flipkart and Zepto had their FSSAI licences suspended and were ordered to stop operations. Swiggy Instamart and Zepto Among E-Commerce Platforms Penalised in FSSAI Crackdown on Misleading Listings.

The food safety department also collected 15 samples from the inspected premises for suspected adulteration, while other outlets received show-cause or improvement notices. The latest Hastinapuram inspection adds to growing scrutiny of food-safety practices at quick-commerce fulfilment centres, where groceries and other food products are stored before being dispatched to customers.

Swiggy Instamart has also faced separate regulatory scrutiny this year. In July, FSSAI issued nine notices following consumer complaints alleging that expired, spoiled, rotten or contaminated food products had been supplied through the platform.

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