Domino's Fined Rs 5 Lakh For Charging Chandigarh Customer Rs 12 For Carry Bag
Image used for representational purpose | (Photo Credits: PTI)

Chandigarh, July 24: Ever since plastic bags have been banned in several parts of the country, many brands have started charging money for the carry bags which they provide to the customer after purchasing items from their shop. According to an Economic Times report, the District Consumer Disputes Redressal Forum has asked Jubilant FoodWorks Limited, the private company operating Domino’s Pizza, to pay Rs 5 lakh towards Poor Patient Welfare Fund of PGI for charging money for a carry bag and refund the Rs 12 and pay Rs 1,500 as compensation to a Sector 27 resident. Bata Fined Rs 9,000 For Charging Chandigarh Customer Rs 3 For Carry Bag.

The resident had ordered a pizza in February this year at a Domino's store. He was handed over the box, so he asked for a carry bag. The outlet charged Rs 12 for the carry bag and handed him a receipt, apart from the food bill of Rs 261. The resident alleged that it is an unfair trade practice because he was not informed of the amount.

The Forum informed that retailers like Domino's are cheating gullible customers by adopting unfair trade practices like charging money for carry bags. In another incident, earlier this year, a Chandigarh man reached out to the Consumer Forum after he was charged Rs 3 by Bata India Ltd's retail outlet.

The Forum, after inquiring into the matter, imposed a fine of Rs 9,000 on Bata for forcing the customer to pay additional Rs 3 for the paper bag -- which should be given free of cost along with the purchased product.