A video capturing a clash between a passenger and Lufthansa ground staff at Delhi’s Indira Gandhi International Airport has gone viral, sparking controversy. The footage shows the passenger questioning the staff after being denied boarding, leading to a heated exchange. The ground staff, seen leaving her cubicle, threatens to call security while the passenger insists on an explanation. Lufthansa responded to the viral video, stating they are investigating the incident and are in contact with those involved. Lufthansa Sees 'turning Point' After Q1 Marred by Strikes.

Passenger vs Lufthansa Ground Staff

Lufthansa Airlines Responds

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