India News | Bihar CM Samrat Chaudhary Participates in State-level 'Sahyog' Programme
Get latest articles and stories on India at LatestLY. The Chief Minister stated that the government's objective is to ensure a transparent, impartial, and time-bound resolution to every citizen's grievance.
Patna (Bihar) [India], August 11 (ANI): Bihar Chief Minister Samrat Chaudhary participated in the 'State-level Sahyog Programme' held on Tuesday.
A total of 181 applicants attended the event, and their cases were resolved, a release said.
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It said the Chief Minister directed officials to ensure the time-bound resolution of grievances by the concerned departments so that the public could receive immediate relief.
Action should be taken against any official or employee who fails to cooperate in the resolution of applications or shows laxity in their work, he added.
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During the meeting, applicants from across the state, including Priya (Jehanabad), Vibhuti Kumar Singh (Muzaffarpur), Kanti Devi (Nawada), and Shankar Kumar (Saharsa), praised the 'Sahyog' camp program, noting that people's problems are being resolved quickly.
They stated that they had come to the State-level 'Sahyog' programme because they were not satisfied with the resolution of their issues at other levels, and their problems are being resolved.
They expressed their gratitude to the Chief Minister.
The Chief Minister stated that the government's objective is to ensure a transparent, impartial, and time-bound resolution to every citizen's grievance. A large number of people have had their issues resolved through 'Sahyog Shivirs' (assistance camps).
For applicants who still have objections regarding the decisions on their applications, a state-level assistance program has been arranged to re-examine their grievances and ensure fair and prompt decisions, the release said.
The Chief Minister instructed officials to ensure that government lands cleared of encroachment remain free from encroachment. He directed that eligible applicants for old-age pensions and ration cards be provided these benefits promptly, ensuring that no eligible person is deprived of the benefits of government schemes due to technical reasons.
He stated that work on constructing new roads should be expedited following the monsoon season. All officials must treat citizens with respect and sensitivity and ensure the timely resolution of their grievances. He emphasised that the objective is to resolve people's issues within 30 days through these assistance camps.
The Chief Minister stated that all officials should address public grievances within the stipulated timeframe with complete transparency and sensitivity; the goal is to resolve issues and ensure public satisfaction.
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The state government is working with a firm commitment to public service, and the impartial resolution of grievances through state-level assistance camps is a significant initiative in this direction, the release said.
The aim is to further strengthen public trust by ensuring that justice and the benefits of government schemes reach even the last person in a timely manner, it added. (ANI)
. (ANI)
(The above story is verified and authored by ANI staff, ANI is South Asia's leading multimedia news agency with over 100 bureaus in India, South Asia and across the globe. ANI brings the latest news on Politics and Current Affairs in India & around the World, Sports, Health, Fitness, Entertainment, & News. The views appearing in the above post do not reflect the opinions of LatestLY)