New York, March 25: Users of the AI chatbot Claude reported widespread service disruptions on March 25, 2026, with many unable to access chats or receive responses. The outage, which began around early afternoon UTC, triggered a surge in complaints across social media and outage-tracking platforms, raising questions about when the service will be restored.

The company behind Claude, Anthropic, confirmed the issue on its official status page, stating that it is aware of the problem and actively investigating. Initial updates were posted at 13:45 UTC, followed by continued investigation at 13:52 UTC. However, no timeline for resolution has been provided so far. Claude New Feature Update: Anthropic’s AI Assistant Allows Mac Users to Remotely Control Desktops and Execute Tasks via Smartphone.

Claude AI Down:

Users Report Claude AI Outage

Claude AI Outage

Claude AI Faces Outage

Claude AI Down: Widespread Reports of Service Failure

Users across regions reported that the chatbot was not functioning as expected. Many said they were unable to load chats, while others experienced delays or complete failure in generating responses.

Real-time updates shared on X highlighted similar issues across geographies, suggesting the outage is not limited to a specific region. Data from Downdetector also showed a sharp spike in complaints during the same period. Claude Down: Anthropic AI Faces Outage as Users Report Login Errors and API Disruptions.

Errors Affect Core Features

The outage appears to have impacted core functionalities of the platform. Users reported several common issues, including:

  • Failure to generate responses

  • Server and timeout errors

  • Blank or unresponsive chat screens

  • Login and session failures

These problems were observed during active sessions, indicating a likely backend or server-side issue. The company has not yet shared technical details about the root cause.

Impact Across Devices and Users

The disruption is affecting both mobile and desktop users, pointing to a system-wide problem rather than a device-specific glitch. Users accessing Claude through web browsers as well as mobile applications reported similar failures.

The outage has impacted a wide range of users, including developers, researchers, and general users who rely on the chatbot for writing, coding, and productivity tasks.

As of now, Anthropic has not provided a clear estimate for when services will return to normal. The company’s statements remain limited to acknowledging the issue and confirming that investigations are ongoing.

Past outages have varied in duration, making it difficult to predict recovery time. Users are advised to monitor the official status page for updates as the situation develops.

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(The above story first appeared on LatestLY on Mar 25, 2026 08:33 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).