Zomato Layoffs: Food Delivery App Sacks 540 Employees From Its Customer Support Team, Fires 10% of Its Workforce
Representational Image (Photo Credits: IANS)

Gurugram, September 7: Food delivery and restaurant discovery platform Zomato is on a laying off spree as it has laid off as many as 540 employees,  reports informed. The latest lay off comprises 10% of the company's overall workforce from the customer support team at its head office in Gurugram, a report by Livemint stated. This is the second round of layoffs in a month at Zomato after 60 people were sacked in August this year. Parle May See 10,000 Job Cuts Due to 18% GST Affecting Biscuit Sales.

According to reports, Zomato said these jobs will be automated and those laid off will get severance of two to four months. The report stated that the company has extended 2-4 months of severance pay to employees that have been laid off over the weekend. Zomato Lay-Offs: Food Aggregator Firm Axes 60 Employees Gurugram Call Centre Team to Cut Costs.

The report by Mint further quoted Zomato spokesperson saying that in 2019, layoffs at Zomato affected 600 people across customer, merchant and delivery partner support teams. The company added saying that in 2019, it hired over 1,200 people in its non-delivery teams and another 400 off-rolls positions.

Zomato together employ over 4 lakh-plus riders. Founded in 2008 as a restaurant discovery, the company has expanded to 24 countries and services 10,000 cities globally. In India, it services 500 cities. In 2015, Zomato had laid-off close to 300 employees, or 10% of its staff, due to cost-cutting.