Rapido Ride Turns Scary: Delhi Woman Jumps From Moving Scooter After Driver Allegedly Refuses To Stop (Video)
A Delhi woman has alleged that she was forced to jump from a moving Rapido scooter after the driver took an unfamiliar and deserted route toward Vishwavidyalaya and refused to stop despite her repeated requests. The incident left her injured and has raised fresh concerns about passenger safety and the response of ride-hailing platforms to such complaints.
A Delhi woman has alleged that she was forced to jump from a moving Rapido scooter after the driver took an unfamiliar and deserted route toward Vishwavidyalaya and refused to stop despite her repeated requests. The incident left her injured and has raised fresh concerns about passenger safety and the response of ride-hailing platforms to such complaints.
What Happened During The Ride
According to Ayesha Srivastav's account shared on Instagram, she had booked a Rapido bike to travel to her office. During the ride, she noticed that the driver had taken a route she did not recognise and which appeared deserted. The driver allegedly told her the road was a direct route to Vishwavidyalaya, but feeling uncomfortable, Srivastav asked him to either take another route or stop the scooter. She alleged that he refused to do either despite her repeated requests.Β 'Your Figure Is Very S*xy': Rapido Rider Sends Obscene Messages to Girl, Her Friend Alleges No Response From Mumbai Police Helpline Numbers (Watch Video)Β .
Delhi Woman Jumps From Moving Rapido Scooter After Driver Refuses To Stop On Deserted Route
View this post on Instagram
She then attempted to hit the driver in an effort to make him stop, but that too failed to work. With no other option and fearing for her safety, she eventually jumped from the moving scooter. The fall left her with injuries to her hands, legs and head, requiring medical attention.
Criticism Over Rapido's Initial Response
Srivastav also criticised Rapido's initial response to her complaint, saying she did not receive a timely reply from customer support, which prompted her to take the matter to social media and demand action against the driver.
Rapido RespondsΒ
"Rapido I need the details of the driver and I want to know what are you going to do about this I want the resolution ASAP with all the details of the driver It is about the women safety what you are doing for us everyday thousands of women takes rapido to commute and this is a huge safety measure here! I want that Driver punished," she wrote while sharing the video.Β Rapido Rider Messages Woman After Trip, Asks Her To Meet; Company Issues Apology.
Rapido's Response
The post quickly gained attention online, after which Rapido responded and acknowledged the seriousness of the allegations. The company said it had permanently suspended the driver from its platform and shared his details with Srivastav to help her pursue legal action. Rapido also said it would support her with any legal or medical assistance she required and remain available for further help.
"As discussed with you over the call, we fully take cognizance of the issue and the reported captain has been permanently suspended from the platform. The captain's details have also been shared with you via email for necessary legal proceedings. Please know that we are standing by you through this. We will continue to support you in every way possible, including with any legal or medical assistance you may need. We're here and will remain available should you need any further support," Rapido wrote.
The incident has since sparked a wider discussion about women's safety while using app-based bike taxis and the need for quicker responses to passenger complaints.
(The above story first appeared on LatestLY on Aug 14, 2026 10:40 AM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).
