IndiGo, Zepto, FirstCry, Physics Wallah Among 9 Platforms Penalised by CCPA in Crackdown on Dark Patterns
The Central Consumer Protection Authority (CCPA) has penalised nine digital platforms, including IndiGo, Zepto, FirstCry, Physics Wallah, BookMyShow and SpiceJet, for deploying deceptive online design practices, commonly known as 'dark patterns', that allegedly influenced consumers' purchasing and subscription decisions.