New Delhi, November 1: Train tickets will turn cheaper for people booking them via any popular Unified Payments Service (UPI) or Bharat Interface for Money (BHIM) applications.IRCTC plans to reduce service charges for customers paying through UPI/BHIM applications like Paytm, PhonePe or Google Pay, according to a Live Mint report. IRCTC Rolls Out OTP Based Refund for Cancelled Ticket or Fully Waitlisted Dropped Tickets, Know How to Get Refund From Indian Railways in Easy Steps.
A convenience fee of Rs 10 will be charged per ticket for non-AC class passengers as compared to Rs 15. For AC classes, including first-class, the convenience fee has been reduced to Rs 20 from Rs 30. The railway official quoted in the report has confirmed that the new charges will start getting applied soon.
To promote online payments in the country, IRCTC has introduced several initiatives. From lucky draw schemes guaranteeing cashback to discounts, customers are being lured to pay using UPI or BHIM applications while booking tickets.
The Indian Railways recently rolled out an even more transparent refund system for reserved e-tickets which are cancelled or which are fully wait-listed dropped tickets. According to a tweet by Central Railway, the Railways has rolled out a One Time Password (OTP) based system to help passengers get the refund in a transparent manner. The tickets that come under this system only include the ones that are booked through authorized railway ticketing agents.