Woman Calls Out Rapido As Male Captain Claiming He Is Gay Assigned for Women-Only Ride (Video)
A commuter called out Rapido after booking a women-only 'Bike Pink' ride at premium rates, only to be assigned a male captain who reportedly claimed he was gay. After her complaint went viral highlighting safety lapses and pink tax pricing, Rapido apologised, confirming Bike Pink is meant for female captains and launching an internal investigation.
A woman commuter called out ride-hailing platform Rapido after booking a women-only "Bike Pink" ride at a premium fare, only to be assigned a male captain who reportedly justified his presence by claiming he was gay. Sharing her experience on Instagram, passenger Shalini (@shaliniichaturvedii) criticized the company for charging a "pink tax" while failing to provide basic protection or verify driver allocations. In response to the viral complaint, Rapido issued an apology, reaffirmed that the Bike Pink service is strictly intended for female captains, and confirmed that an internal investigation is underway into the booking glitch and the captain's conduct. Rapido Fined INR 10 Lakh by CCPA for Dark Patterns, Misleading Prompts.
Woman Calls Out Rapido As Male Captain Claiming He Is Gay Assigned for Women-Only Ride
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