India News | Eight IndiGo Passengers Missed Connecting Flight from Bengaluru Due to Lack of Time, Says Airline
Get latest articles and stories on India at LatestLY. IndiGo on Tuesday said eight transit passengers on a flight from Amritsar could not board their onward flight to Chennai after reaching Bengaluru due to lack of time on Sunday and apologised for the inconvenience caused to the passengers.
New Delhi, Nov 21 (PTI) IndiGo on Tuesday said eight transit passengers on a flight from Amritsar could not board their onward flight to Chennai after reaching Bengaluru due to lack of time on Sunday and apologised for the inconvenience caused to the passengers.
The statement came against the backdrop of reports saying that the airline was not willing to fly the passengers and deboarded them from the plane.
On Sunday (November 19), IndiGo operated flight 6E 478 from Amritsar to Chennai via Bengaluru with eight transit passengers on board.
"Due to the delay of the incoming aircraft from Amritsar, these passengers were unable to board the onward flight to Chennai at the Bengaluru airport. IndiGo ground staff made every possible effort to help passengers make the connection, but due to lack of time, they were unable to board the aircraft," the airline said in a statement.
An official said that due to operational reasons, there was a change in aircraft for the Chennai flight due to which the passengers had to deboard.
According to IndiGo, its staff offered the passengers overnight accommodation and booking on the next available flight, but certain passengers chose to stay at the airport lounge.
"We deeply apologise for the inconvenience caused to the passengers," it added.
(The above story is verified and authored by Press Trust of India (PTI) staff. PTI, India’s premier news agency, employs more than 400 journalists and 500 stringers to cover almost every district and small town in India.. The views appearing in the above post do not reflect the opinions of LatestLY)