India News | Federal Bank Launches AI-powered Virtual Assistant for Customers
Get latest articles and stories on India at LatestLY. The Federal Bank on Thursday launched FEDDY, an Artificial Intelligence-powered virtual assistant to help customers with banking-related queries anytime.
Kochi, Jul 15 (PTI) The Federal Bank on Thursday launched FEDDY, an Artificial Intelligence-powered virtual assistant to help customers with banking-related queries anytime.
The bank said while most of the similar AI-powered virtual assistants are available only on its website, FEDDY can be accessed via Alexa, Google Assistant and WhatsApp.
"FEDDY is also integrated into Google Business Messaging, a first-of-its-kind feat by an Indian bank. On Google search, FEDDY can be accessed by clicking the 'message/chat' option available against the searched bank branch," it said in a release.
The bank said FEDDY can be reached on WhatsApp by typing "FEDDY" and sending it to 8108030845.
The bank has recently come out with innovative and user-friendly facilities such as FedSelfie, under which individuals can open their accounts by merely taking a selfie, and Federal 24x7, which makes possible the opening of accounts through a video call to the bank.
(The above story is verified and authored by Press Trust of India (PTI) staff. PTI, India’s premier news agency, employs more than 400 journalists and 500 stringers to cover almost every district and small town in India.. The views appearing in the above post do not reflect the opinions of LatestLY)