World News | AT&T Will Give USD 5 to Customers Hit by Cellphone Network Outage
Get latest articles and stories on World at LatestLY. AT&T says it will give affected customers USD 5 each to compensate for last week's cellphone network outage that left many without service for hours.
Dallas, Feb 26 (AP) AT&T says it will give affected customers USD 5 each to compensate for last week's cellphone network outage that left many without service for hours.
The Dallas-based company said on its website that customers will get the USD 5 credit on their account within two billing cycles. The credit does not apply to AT&T Business, prepaid service or Cricket, its low-cost wireless service. AT&T said prepaid customers will have options available to them if they were impacted, although it did not elaborate on what those options might be.
The outage knocked out cellphone service for thousands of its users across the U.S. starting early Thursday before it was restored. AT&T blamed the incident on an error in coding, without elaborating, and said it was not the result of a cyberattack. (AP)
(The above story is verified and authored by Press Trust of India (PTI) staff. PTI, India’s premier news agency, employs more than 400 journalists and 500 stringers to cover almost every district and small town in India.. The views appearing in the above post do not reflect the opinions of LatestLY)