Bengaluru Airport Horror: Family, Including Senior Citizens, Stranded in ‘Continuously Jerking’ Lift for 15 Minutes, Woman Shares Ordeal

A flyer traveling through Bengaluru’s Kempegowda International Airport (T2) has alleged that she and her family, including two senior citizens, were trapped inside a malfunctioning lift for nearly 15 minutes amid a power cut. Macqueline Fernandez shared the harrowing experience on social media, describing how the lift kept “continuously jerking,” leaving the family “shaken” just before an international flight. Fernandez claimed there was no telephone inside the lift and that only a working alarm button helped draw attention. She also criticized the airport staff for showing “zero empathy” during the ordeal. Following her viral post, airport officials reportedly reached out, with Fernandez commending one staffer for his professionalism. However, she questioned the reliability of airport infrastructure and emergency preparedness. “How can you have a lapse in power supply for an elevator?” she asked, hoping no other flyer faces a similar trauma at such a high-standard facility. Air India Express Pilot Operating Srinagar-Delhi Flight Dies of Cardiac Arrest Shortly After Landing at IGI Airport.

Family Trapped in Jerking Lift at Bengaluru Airport for 15 Minutes

@BLRAirport Thanks for the call. Mr. Guru was probably the only professional who empathised and spoke to me with courtesy about the situation. The least I expect in a place like T2 is uninterrupted lift service. How can you have a lapse/break in power supply for an elevator?

— Macqueline Fernandez (@Macqueline1) April 8, 2025

(The above story first appeared on LatestLY on Apr 10, 2025 01:49 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).