Agency News

India News | Himachal Pradesh: Kangra Airport Gets Second Place in Customer Satisfaction Award

Get latest articles and stories on India at LatestLY. Other top-ranked airports after Kangra Airport are Leh (third), Madurai (fourth). This ranking depicts an improvement in customer service experience.

India News | Himachal Pradesh: Kangra Airport Gets Second Place in Customer Satisfaction Award

Kangra (Himachal Pradesh) [India], July 25 (ANI): Kangra Airport has been awarded for standing out second in the Customer Satisfaction Survey from January to June 2024 among 61 airports in the country, according to the Airports Authority of India.

Kangra Airport stands second after Rajamundry Airport in Andhra Pradesh.

Also Read | Rajasthan Weather Update: Heavy Rains Hit Eastern Part of State, More Showers Likely in Next 4-5 Days.

The Airports Authority of India released the rankings of airports on the basis of customer service satisfaction on Wednesday evening.

Other top-ranked airports after Kangra Airport are Leh (third), Madurai (fourth). This ranking depicts an improvement in customer service experience. Previously, the Kangra airport ranked 11th from January to June 2023.

Also Read | Delhi Wall Collapse: Woman Killed, Eight Injured As Basement Wall of Under Construction Private Hospital Collapses in Dwarka.

Kangra Airport Director Dhirendra Singh assured that the airport would continue to serve its passengers best in the future as well.

The customer satisfaction survey is conducted twice a year from January to June and from June to December.

As part of the survey, feedback from passengers travelling through the airport is taken. The survey includes various questions about parking facilities, availability of baggage trolleys, parking facilities, the behaviour of staff, cleanliness, eating facilities, flight information display screens, walking distance in the terminal, ambience of the airport, etc, the release said. (ANI)

(The above story is verified and authored by ANI staff, ANI is South Asia's leading multimedia news agency with over 100 bureaus in India, South Asia and across the globe. ANI brings the latest news on Politics and Current Affairs in India & around the World, Sports, Health, Fitness, Entertainment, & News. The views appearing in the above post do not reflect the opinions of LatestLY)