Latest News | Aditya Birla Capital Sees Rise in Interactions on Digital Platforms During Lockdown
Get latest articles and stories on Latest News at LatestLY. Aditya Birla Capital Limited (ABCL), holding company of the financial services businesses of Aditya Birla Group, on Monday said it has recorded a significant rise in customer interactions on the digital channels of its subsidiaries.
Mumbai, Jul 13 (PTI) Aditya Birla Capital Limited (ABCL), holding company of the financial services businesses of Aditya Birla Group, on Monday said it has recorded a significant rise in customer interactions on the digital channels of its subsidiaries.
"These interactions on platforms such as WhatsApp, chatbots, websites and apps crossed the 4 million mark in the past three months during the COVID-19 lockdown, witnessing an almost 2X jump when compared to the same period last year," it said in a release.
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Owing to the ongoing lockdown, there has been a shift in demand for zero contact and paperless purchase options, it said.
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* ICICI Lombard launches 'Corona Kavach' policy
Private sector insurer ICICI Lombard on Monday said it has launched a 'Corona Kavach' policy to protect people during the pandemic.
The sum insured ranges from Rs 50,000-Rs 5 lakh for periods ranging up to nine-and-half months, an official statement said.
(The above story is verified and authored by Press Trust of India (PTI) staff. PTI, India’s premier news agency, employs more than 400 journalists and 500 stringers to cover almost every district and small town in India.. The views appearing in the above post do not reflect the opinions of LatestLY)