New Delhi, Sep 6 (PTI) Tech Mahindra on Wednesday said it has launched a generative AI-enabled digital assistant for amplifying productivity of IT support engineers.

Ops amplifAIer will enable IT support engineers to analyse and resolve issues faster with generative AI assistance and help enterprises get towards sustainable self-healing, Tech Mahindra said in a statement.

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Tech Mahindra CTO - Digital Services and Global Head - AI Hasit Trivedi said, "With our know-how of customer context and in-depth expertise in AI technology, we developed Ops amplifAIer to accelerate the automation of complex IT processes. Our Ops amplifAIer solution is designed by putting the support engineer at the centre. It enables them to analyse and resolve issues faster with generative AI assistance."

The company also recently launched Email amplifAIer, Enterprise Knowledge Search offering, Evangelize Pair Programming and Generative AI Studio.

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