NHAI Offers INR 1,000 Reward for Reporting Dirty Toll Plaza Toilets: How To Apply Through RajmargYatra App

The National Highways Authority of India (NHAI) has introduced a 'Clean Toilet Picture Challenge', offering highway users an INR 1,000 reward for reporting dirty toilets at toll plazas across India. The initiative aims to improve cleanliness and hygiene at toilet facilities along National Highways under the government's Special Campaign 5.0.

According to an official statement from the Ministry of Road Transport and Highways, travellers can submit complaints by uploading geo-tagged photographs through the latest version of the RajmargYatra app. Eligible participants will receive the reward as a FASTag recharge linked to their vehicle registration number.

How to Report Dirty Toll Plaza Toilets Through RajmargYatra App

Highway users who encounter unclean toilets at toll plazas can participate by following the prescribed reporting process through the RajmargYatra app.

NHAI Offers INR 1,000 Reward for Reporting Dirty Toll Plaza Toilets

Participants must upload clear photographs of the toilet, with geo-tagging and time-stamp details. They must also provide their name, location, vehicle registration number and mobile number while submitting the report. NHAI Expands FASTag Local Pass to 121 Toll Plazas: How To Apply for INR 350 Monthly Pass Online.

Once a complaint is submitted, it will undergo verification. Valid reports will qualify for an INR 1,000 FASTag recharge associated with the registered vehicle.

The reward will not be transferable and cannot be claimed in cash.

NHAI Clean Toilet Picture Challenge: Eligibility Rules

The initiative covers only toilet facilities constructed, operated or maintained under NHAI's jurisdiction. Toilets at petrol pumps, roadside dhabas and other facilities outside the authority's control are excluded from the campaign. Why Aren’t All National Highways Lit Up at Night? NHAI Explains the Real Reason.

The scheme also has limits on the number of eligible complaints and rewards.

Each vehicle registration number can receive only one reward during the campaign. Additionally, only one report per toilet facility will be considered each day. If multiple complaints are submitted about the same toilet on a particular day, only the first valid photograph will qualify.

NHAI will reject duplicate, edited or previously submitted photographs. Images must be clear, geo-tagged and time-stamped to qualify for verification. The authority will use AI-based screening and manual verification, wherever required, to assess submissions.

What Is the Objective of the NHAI Cleanliness Campaign?

The Clean Toilet Picture Challenge is part of the government's broader efforts to improve hygiene and the overall experience of National Highway travellers.

Other initiatives under the cleanliness campaign include repairing potholes, cleaning toll plaza toilets, improving road safety signage, beautifying flyovers and removing encroachments along National Highways.

(The above story first appeared on LatestLY on Oct 17, 2026 04:56 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).