Relay.app Shutdown: Workflow Automation Platform Relay AI Announces Closure and Phased Transition
Workflow automation platform Relay.app is shutting down, with free accounts ending on August 15 and paid accounts closing on September 14, 2026. Users must export workflows, tables, and data before permanent deletion, while paid subscribers receive automatic refunds and extra credits to help manage the transition
Popular no-code workflow automation and AI integration platform Relay.app has announced that it is officially shutting down its operations. The closure will take place in phases, with free accounts losing access on August 15, 2026, followed by paying customers on September 14, 2026. The sudden wind-down brings an end to the platform, which has served teams seeking human-in-the-loop automation and streamlined task management.
New user sign-ups and free-to-paid subscription upgrades were disabled immediately following the announcement. However, existing workflows for current users will continue to run normally through the entirety of their respective wind-down windows, allowing teams time to secure their workspaces and migrate to alternative software solutions. Ask.com Shutdown: Iconic Search Engine Known As ‘Ask Jeeves’ in the 1990s Finally Ends Operations After 30 Years.
Key Transition Deadlines and Account Wind-Down
The platform has established firm operational timelines to manage the multi-week transition period safely. Free tier users have a 30-day window to retrieve their information, with all remaining free accounts and associated workspace data permanently deleted after August 15, 2026, at 23:59 PT.
For paying customers, subscriptions managed via Paddle were cancelled automatically to prevent further billing, while full access to the service remains open for an extended 60-day period through September 14, 2026. Additionally, annual subscribers are receiving automatic prorated refunds for the unused remainder of their billing cycles. To assist with migration workloads, Relay.app has granted all active paid workspaces an extra 25,000 steps and 10,000 AI credits per month free of charge during this final stretch.
Data Export Procedures and Security Measures
To mitigate disruption for dependent businesses, Relay.app has enabled comprehensive export utilities allowing users to download their core workspace assets. Account holders can export workflows, sequences, and Model Context Protocol (MCP) servers as JSON files alongside structured AI build prompts. Furthermore, historical execution logs and tabular data can be retrieved in CSV format. OnePlus Shutting Down Global Operations As Early as April Amid Major Restructuring: Reports.
The company has stressed that once the respective wind-down windows close, all unexported customer content, product information, and stored security tokens or credentials linked to third-party applications will be permanently erased. Users retain the option to execute manual account deletions via their settings dashboard prior to the final deadlines. Technical support channels remain operational to assist engineering teams with complex data migrations before the platform goes offline permanently
(The above story first appeared on LatestLY on Aug 18, 2026 07:31 AM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).