India News | Nearly Half of Complaints from People with Disabilities on Govt's Sugamya Bharat App Pending for Resolution
Get latest articles and stories on India at LatestLY. Nearly half of the complaints from senior citizens and people with disabilities on govt's Sugamya Bharat app are pending for resolution, the government said on Tuesday.
New Delhi, Aug 1 (PTI) Nearly half of the complaints from senior citizens and people with disabilities on govt's Sugamya Bharat app are pending for resolution, the government said on Tuesday.
The app enables senior citizens and persons with disabilities to report issues of accessibility in any infrastructure, modes of transportation or buildings.
Responding to a question in the Lok Sabha, Minister of State for Social Justice Pratima Bhoumik said a total of 1,367 complaints have been registered on the app.
Out of which, 539 have been closed by the project monitoring unit as those were inappropriate, while 828 were forwarded to the authority concerned for redressal, she said.
"Out of the 828 forwarded complaints, 545 complaints have been acknowledged by the concerned authorities. While 179 have been resolved, 649 complaints are still pending for resolution," she said in a written response.
(The above story is verified and authored by Press Trust of India (PTI) staff. PTI, India’s premier news agency, employs more than 400 journalists and 500 stringers to cover almost every district and small town in India.. The views appearing in the above post do not reflect the opinions of LatestLY)