India News | Power Discom MDs Answerable in Case of Poor Consumer Service: UP Energy Minister

Lucknow, Dec 24 (PTI) Uttar Pradesh Energy Minister Shrikant Sharma on Thursday warned that the managing directors of power discoms would be held accountable for negligence in case of poor consumer service.

During a review meeting with officials of Madhyanchal Vidyut Vitran Nigam for 19 districts including Lucknow, the minister discussed ways for discoms to supply electricity without outages in summers in these districts.

"There should be effective monitoring at the MD level for uninterrupted supply of electricity. All officers and MDs should ensure that negligence in consumer services will not be acceptable. In such cases, the accountability of the MD will be fixed," the minister said in a statement issued here.

Expressing displeasure over the complaints about faulty billing, Sharma said that by January 31 next year, MDs should ensure 100 per cent downloadable billing in all districts.

Sharma said all consumers should get registered by January 31 for 100 percent surcharge waiver of commercial, industrial and private institutions under the COVID-19 "One Time Settlement (OTS) scheme. The MDs should also ensure that dues in installments be deposited by February 28, he added.

(The above story is verified and authored by Press Trust of India (PTI) staff. PTI, India’s premier news agency, employs more than 400 journalists and 500 stringers to cover almost every district and small town in India.. The views appearing in the above post do not reflect the opinions of LatestLY)