Latest News | 18,890 Complaints Received Against Ola, Uber on National Consumer Helpline Since 2017: Govt
Get latest articles and stories on Latest News at LatestLY. The government on Wednesday said 18,890 complaints have been received on National Consumer Helpline since 2017 against cab aggregators Ola and Uber.
New Delhi, Apr 5 (PTI) The government on Wednesday said 18,890 complaints have been received on National Consumer Helpline since 2017 against cab aggregators Ola and Uber.
"441 grievances have been received on PG (Public Grievance) portal and 18,890 complaints received on National Consumer Helpline from January 1, 2017 to March 31, 2023 against Ola and Uber," Minister of State for Food and Consumer Affairs Ashwini Kumar Choubey said in a written reply to Lok Sabha.
Also Read | RBI Likely To Announce Another Repo Rate Hike on April 6 To Manage Inflation.
The Central Consumer Protection Authority (CCPA) has issued notices to Ola and Uber on concerns related with deficiency in service, inadequate consumer grievance redressal mechanism, unreasonable levy of cancellation charge and lack of any information on the algorithm, he added.
(The above story is verified and authored by Press Trust of India (PTI) staff. PTI, India’s premier news agency, employs more than 400 journalists and 500 stringers to cover almost every district and small town in India.. The views appearing in the above post do not reflect the opinions of LatestLY)