India News | Grievance System at West Bengal CMO Gets Award
Get latest articles and stories on India at LatestLY. The public grievance system at the West Bengal Chief Minister's Office (CMO) has been conferred with the Digital India Platinum Award by Skoch Foundation, a senior official said on Friday.
Kolkata, Jul 31 (PTI) The public grievance system at the West Bengal Chief Minister's Office (CMO) has been conferred with the Digital India Platinum Award by Skoch Foundation, a senior official said on Friday.
There were 4,800 nominations in the category and out of that, the state won the award, he said.
The award was a recognition to the West Bengal government's unique initiative of the public grievances management model -- a comprehensive system for effective management, monitoring and redressal of all grievances addressed to Chief Minister Mamata Banerjee, he said.
Its our government's resolve for a responsive and accountable administration, which has now been acclaimed and awarded nationally as the best model, the official said.
The state was conferred with the award at the 66th Skoch Summit held in New Delhi on Thursday.
Since its launch in 2019, the CMO grievance cell has already redressed over 95 per cent of the total 8.16 lakh complaints it received.
In 2014, the state had bagged the Skoch Platinum Award for the e-Abgari project of the Excise Department.
Skoch Foundation confers ten silver, three gold and one platinum award every year to outstanding projects or schemes selected from across the country through a competitive process.
(The above story is verified and authored by Press Trust of India (PTI) staff. PTI, India’s premier news agency, employs more than 400 journalists and 500 stringers to cover almost every district and small town in India.. The views appearing in the above post do not reflect the opinions of LatestLY)