Latest News | Fusion CX Opens 500-seat BPO Facility in Mumbai; Firm's India Workforce to Hit 10,000 in Next Quarter

Mumbai, Feb 2 (PTI) Business process management (BPM) company Fusion CX on Friday announced the opening of a 500-seat facility in Navi Mumbai.

The company, which employs 9,500 of its global workforce of over 14,000 in India, aims to add another 500 employees to take its overall base in the country to over 10,000 in the next quarter, as per an official statement.

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It will serve global clientele out of the newly-opened facility spread over 20,000 square feet.

The facility will help offer multi-lingual, omni-channel customer experience management, technical support, and back-office operations to clients in various sectors including healthcare, BFSI (banking, financial services and insurance), technology, retail, and utilities.

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The company's director and co-founder Kishore Saraogi said the expansion of the Mumbai operation will help Fusion CX establish a strong presence in all four regions (north, east, west, south) of the country.

(The above story is verified and authored by Press Trust of India (PTI) staff. PTI, India’s premier news agency, employs more than 400 journalists and 500 stringers to cover almost every district and small town in India.. The views appearing in the above post do not reflect the opinions of LatestLY)