Rapido Fined: CCPA Slaps INR 10 Lakh Fine on Ride-Hailing Platform Over Misleading Advertisements, Directs Rapido To Reimburse Customers Who Used 'Auto in 5 Minutes or Get Rs 50' Offer
CCPA has directed Rapido to reimburse customers who used the company's "Auto in 5 minutes or Get Rs 50" offer but did not receive the promised compensation. The watchdog took action against the ride-hailing platform after examining Rapido's advertisements, which promised "Auto in 5 minutes or Get Rs 50" and "Guaranteed Auto," and found them false and misleading to consumers.
Today, August 21, the Consumer Affairs Ministry said that the consumer protection authority, Central Consumer Protection Authority (CCPA), imposed a penalty of INR 10 lakh on ride-hailing platform Rapido for misleading advertisements and unfair trade practices. The consumer protection watchdog has also directed Rapido to reimburse customers who used the company's "Auto in 5 minutes or Get Rs 50" offer but did not receive the promised compensation. As per a report in PTI, CCPA took action against the ride-hailing platform after examining Rapido's advertisements, which promised "Auto in 5 minutes or Get Rs 50" and "Guaranteed Auto," and found them false and misleading to consumers. Rapido Launches ‘Ownly’ Food Delivery App With Zero-Commission Model To Compete With Swiggy and Zomato.
CCPA Fines Ride-Hailing Platform Rapido
Consumer protection watchdog CCPA fines ride-hailing platform Rapido Rs 10 lakh for misleading advertisements
— Press Trust of India (@PTI_News) August 21, 2025
(The above story first appeared on LatestLY on Aug 21, 2025 11:57 AM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).
