Mumbai (Maharashtra) [India], August 27 (ANI): Reliance Jio Infocomm Limited, which operates Jio, on Wednesday announced relief initiatives for its customers impacted by severe weather conditions and flooding in Jammu and Kashmir, Ladakh, and Himachal Pradesh.

A company spokesperson said Jio continues to provide critical connectivity in most of these areas, in the face of these adverse conditions.

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"Jio recognizes the vital role of reliable connectivity in enabling access to emergency services, family communication, and critical updates," the spokesperson said in a statement.

To ensure uninterrupted digital access during this period, Jio Prepaid Mobile and JioHome subscribers with expiring plans this week will be granted an automatic 3-day validity extension.

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Mobile users will get unlimited voice calling and 2GB of high-speed data per day, at no additional cost or recharge requirement, and JioHome users will get 3 additional days' benefit of their last valid plan at no additional cost, the spokesperson said.

Postpaid Mobile and JioHome users will receive a 3-day grace period for bill payments, maintaining seamless service continuity without any interruptions.

"Jio's on-ground engineering teams are working diligently to enhance network resilience and further strengthen infrastructure to meet ongoing challenges. As a pioneer in India's digital transformation, Jio is steadfast in its commitment to delivering world-class connectivity and supporting communities through every hurdle, aligning with the vision of a truly connected Digital India," the spokesperson added. (ANI)

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