New Delhi, Feb 17 (PTI) Telecom regulator Trai has asked telcos to report call drop and service quality data at state level, as the regulator instructed operators to immediately improve quality of service and connectivity across the country.

Trai chief P D Vaghela met representatives of telecom companies, including Reliance Jio, Bharti Airtel and Vodafone Idea, on Friday to review service quality, and asked operators to take necessary steps to reduce call drops.

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The Telecom Regulatory Authority of India (Trai) has made it clear to operators that it will tighten service quality benchmarks, for which a consultation process will be initiated.

Vaghela told reporters that Trai will make the service quality standards more stringent.

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To start with, Trai will monitor call drop data at the state level too, immediately.

At present, the data is collected LSA (licensed service area)-wise and averaged quarterly. This makes it difficult to pin-point problems, and patchy networks in smaller states.

The reporting of data at state level, and at some point perhaps, district level too, is bound to improve service quality.

(The above story is verified and authored by Press Trust of India (PTI) staff. PTI, India’s premier news agency, employs more than 400 journalists and 500 stringers to cover almost every district and small town in India.. The views appearing in the above post do not reflect the opinions of LatestLY)