Mumbai, January 22: The Employees’ Provident Fund Organisation (EPFO) is preparing to roll out EPFO Version 3.0, a major digital overhaul aimed at making provident fund services faster, simpler, and more accessible for over 70 million active subscribers. One of the most user-focused upgrades in this version is the planned integration of Unified Payments Interface (UPI), which could significantly cut down withdrawal times and improve liquidity for members.

At the heart of EPFO 3.0 is a shift from its current fragmented, region-based IT setup to a Centralized IT System, similar to a Core Banking System (CBS). At present, EPFO data is spread across multiple regional servers, often causing delays in claim settlements, account updates, and transfers when employees change jobs or locations. The new centralized architecture will ensure real-time data synchronization, enabling members to access services “anytime, anywhere” without procedural bottlenecks. PF Interest: EPFO Members To See Annual Interest Credit of up to INR 46,000, Know How To Check Provident Fund Balance.

The proposed UPI integration is expected to be a game-changer. Select withdrawal categories—especially smaller or emergency claims—could be credited instantly to members’ accounts, replacing the traditional process that often takes several working days through bank transfers. For salaried workers facing urgent financial needs, this could mean quicker access to their own savings with minimal paperwork. Good News for Private Employees as EPFO Prepares Major Pension Reform, Monthly Pension Likely to See Sharp Rise.

Another major pillar of EPFO 3.0 is the use of artificial intelligence (AI). The upgraded platform will include AI-powered chatbots and automated assistance tools to help users file claims, track applications, and resolve common issues. To address India’s linguistic diversity, the new portal will also support multiple regional languages, making EPFO services more inclusive for workers who are not comfortable with English-only interfaces.

Alongside backend upgrades, EPFO is also redesigning its user portal with a “user-first” approach. Tasks such as updating Universal Account Number (UAN) details, checking PF balances, submitting nominations, and raising grievances are expected to become more intuitive and less error-prone.

The push for EPFO 3.0 follows years of complaints about portal crashes and technical glitches, particularly during peak filing periods. The project has been fast-tracked by the Ministry of Labour and Employment as part of a broader effort to improve social security delivery and ease of doing business.

While an official launch date is yet to be announced, development and testing are said to be in advanced stages. The rollout will likely happen in phases to ensure stability. Once fully implemented, EPFO 3.0 is expected to serve as the digital backbone of the world’s largest social security system, with UPI-led speed and AI-driven efficiency at its core.

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(The above story first appeared on LatestLY on Jan 22, 2026 07:38 AM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).