Flight journeys are not always very comfortable but at least they are convenient when you want to save up on time. While the leg space in flights is always an issue, a picture of an EasyJet passenger sitting on a plane seat with no backrest is going viral. What's worsened the situation was when the airline company asked to take down the picture from social media. While having a seat with no backrest is not shocking enough, the company tried to get the photo off social media. The airline received more backlash from people. But the airline later confirmed that no passengers were allowed to take those seats and they are awaiting repair. Mother Kicked Off EasyJet Flight in Spain For Wearing See-Through Top Without Bra.
A Twitter user named Matthew Harris posted a picture of easyJet flight U22051 which was heading to Geneva from London. A woman is seen sitting on a seat which has no backrest. The seat next to her also doesn't have a backrest. Harris tweeted the picture and asked, "How can this be allowed?" He mentioned that his friend took the photo and that the woman was moved to another seat after the boarding was complete. Honeymoon Gone Wrong! Drunk Husband Thrown off Flight and Jailed For Causing Ruckus, Wife Screamed, 'You've F****d Our Honeymoon'.
Check EasyJet Picture of Seat with no Backrest:
— Matthew Harris (@mattiasharris) August 6, 2019
While the picture looks only so uncomfortable, the reply by EasyJet was even more shocking, who wanted to get the picture of social media.
Check EasyJet's reply to the viral pic:
Hi Matthew, thanks for bringing this to our attention, before we can investigate this could I ask you to remove the photograph & then DM us more info regarding this, so we can best assist you. Ross https://t.co/Qq2zhBAizh
— easyJet (@easyJet) August 6, 2019
With that, they only invited more fury from the netizens. People slammed them saying they seem to worry more about the social media image than the safety of the passengers. Someone else called them a disgrace. Check some reactions on EasyJet's reply.
How dare you ask him to remove this? If you don’t want to be put on blast and shamed, don’t jeopardize passenger safety. I’m going to RT the hell out of this simply because you asked him to remove it, cowards.
— Rhonda (@Look_its_Rhonda) August 6, 2019
Need some lessons
So @easyjet demands pics removed from Twitter BEFORE they'll even investigate??? Wow... this will appear in future marketing courses on how corp cust service should NEVER respond.
— DesertWolfPS (@DesertWolfPS) August 6, 2019
What an absolute disgrace of an airline. Accountability is not a strong suit of yours, neither is customer relations. I hope this photo goes viral and you are forced to address this publicly.
— Clinton Mueller (@ClintonMueller) August 6, 2019
In fact, more and more people started reposting the same picture and it went more viral. The airline company clarified in a report to The Independent, "no passengers were permitted to sit in these seats as they were inoperative awaiting repair. Safety is our highest priority and easyJet operates its fleet of aircraft in strict compliance with all safety guidelines." We can only imagine the trouble she must have felt when she first got to know her seat won't have a backrest, although she was shifted later on.