New Delhi, Jan 29 (PTI) Delhi Chief Secretary has directed departments to set up cells to strengthen their mechanism for addressing grievances.

In an order issued earlier this month, all the heads of departments of Delhi government were directed to ensure putting up of display boards at prominent places in office premises.

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"All HODs shall arrange to furnish Action Taken Report in respect of complaints/cases in prescribed pro forma which has already heen forwarded by Public Grievances Commission, within the stipulated time," said the order issued by the Administrative Reforms department.

The order also asked all departments to review pending pension cases on a quarterly basis.

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"Further, pension forecast register should be maintained in all the offices,” it said.

“It should also be ensured that pension cases are settled before the date of retirement of the concerned officer / official of the Department," it added.

(The above story is verified and authored by Press Trust of India (PTI) staff. PTI, India’s premier news agency, employs more than 400 journalists and 500 stringers to cover almost every district and small town in India.. The views appearing in the above post do not reflect the opinions of LatestLY)