Doorstep Delivery of Public Services: All You Need to Know About Delhi Government's Flagship Scheme
Arvind Kejriwal - Manish Sisodia (Photo Credit: IANS)

New Delhi, Sep 10: The Delhi government, led by Chief Minister Arvind Kejriwal, on Monday launched its flagship scheme - the doorstep delivery of 40 public services for the people living in the national capital. The Home Delivery of Public Services scheme was announced by Deputy Chief Minister Manish Sisodia in November last year.

In the first phase of the doorstep delivery of public services, as many as 40 government services, including certificates of marriage, caste, domicile, income, births, deaths and duplicate RC, driving license among others, will be delivered. A nominal fee of Rs 50 will be charged for availing the public service at the doorstep. Delhi Chief Minister Arvind Kejriwal Okays Doorstep Ration Delivery, Orders Implementation.

Seven government departments - Revenue Department, Social Welfare Department, Transport Department, Delhi Jal Board, Food and Supplies Department, Labour Department and Department for the Welfare of SC/ST/OBC/Minorities- will deliver their services under the scheme.

What is Doorstep Delivery of Public Services scheme?

People often struggle to avail public services due to long queues, inadequate staff and poor infrastructure. People end up visiting government office multiple times for just submitting some documents. To put an end to this time and energy consuming process, the Delhi government is now providing 40 government services at people's doorsteps.

Under the scheme, ‘Mobile Sahayaks’ will visit the applicant’s residence and gather the required details and necessary documents to provide the service. All the 'Mobile Sahayaks' -- six in every 11 districts -- will be geo-tagged and will be monitored by a supervisor of the district. Driving license, new water or sewer connection and disconnection will also be provided under the scheme. CM Arvind Kejriwal Instructs Food Department to Begin Doorstep Delivery of Ration in Delhi Immediately.

How to Avail Doorstep Delivery of Public Services scheme?

People in Delhi need to call 1076, and an executive will visit the citizen’s residence to get the work done. Suppose you want to apply for a driving license, then you will have to call 1076, and the agency would assign a Mobile Sahayak, who will visit your residence to get the required details and documents. However, you will have to visit the MLO office once for a driving test.