New York, October 20: A major outage at Amazon Web Services (AWS) on Monday, October 20, disrupted numerous popular websites and apps, including Amazon.com, Snapchat, Robinhood, Perplexity AI, and Venmo. The cloud computing giant, which powers much of the internet’s backend, experienced significant technical issues in its US-EAST-1 region. AWS Down: Major Outage Hits Amazon Web Services; Snapchat, Perplexity, Canva, Coinbase Among Affected Platforms.

According to outage-tracking site Downdetector, over 2,000 incidents were reported for AWS in the United States alone. Affected users experienced connectivity problems on a wide range of platforms, including Amazon’s own services like Prime Video, Alexa, and its main shopping site. The ripple effect was immediate, and users worldwide found themselves unable to access or use popular apps such as Snapchat, Crunchyroll, Roblox, Duolingo, Coinbase, and even essential services like The New York Times, Apple TV, and HMRC. ‘X Works’: Elon Musk Reacts As Amazon Web Services (AWS) Outage Causes Widespread Internet Disruptions Worldwide.

Full List of Sites, Apps Impacted by AWS Outage

  • Amazon.com

  • Prime Video

  • Alexa

  • Robinhood

  • Snapchat

  • Perplexity AI

  • Venmo

  • Canvas by Instructure

  • Crunchyroll

  • Roblox

  • Whatnot

  • Rainbow Six Siege

  • Coinbase

  • Canva

  • Duolingo

  • Goodreads

  • Ring

  • The New York Times

  • Life360

  • Fortnite

  • Apple TV

  • Verizon

  • Chime

  • McDonald’s App

  • CollegeBoard

  • Wordle

  • PUBG Battlegrounds

Amazon acknowledged the outage through its official service status dashboard, citing “increased error rates and latencies” in the critical US-EAST-1 region. Engineers identified significant problems with AWS DynamoDB, a core database service, which in turn impacted multiple other AWS-dependent services. “We are actively engaged and working to both mitigate the issue and understand the root cause,” AWS said, with updates continuing throughout the day as recovery efforts progress.

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Rating:3

TruLY Score 3 – Believable; Needs Further Research | On a Trust Scale of 0-5 this article has scored 3 on LatestLY, this article appears believable but may need additional verification. It is based on reporting from news websites or verified journalists (Downdetector), but lacks supporting official confirmation. Readers are advised to treat the information as credible but continue to follow up for updates or confirmations

(The above story first appeared on LatestLY on Oct 20, 2025 04:05 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).