ING Australia Outage: Online Banking Services Disrupted, Gradually Restoring
ING Bank Australia experienced an outage on 27 November 2024, which affected app and website access. Services were mostly restored, but overseas users are still facing issues.
ING Bank Australia faced an outage on 27 November 2024. Many customers were unable to access the Bank's app and website. The Bank acknowledged the issue and assured customers that their teams were actively investigating the disruption. For hours, users struggled to complete transactions or view account details. By the same day, ING reported progress and announced that services were mostly restored. They confirmed that most customers could now access the app, online banking, and perform transactions. However, the Bank acknowledged challenges for some overseas users and assured further updates as restoration efforts continued. The latest update from the ING Bank Australia says "Our team are urgently working to resolve the issue some overseas customers are having accessing the ING app and website. If you are overseas and are in need of immediate assistance, please send us a private message and our team will be able to help." ING Australia has apologised for the inconvenience caused and expressed regret to all affected customers. Infosys Performance Bonus: IT Giant Announces 85% Average Performance Bonus for Employees, Know Who Are Eligible.
ING Australia Acknowledged Issues Accessing ING App and Website
We are aware that some customers are currently experiencing issues accessing the ING app and website.
Our teams are investigating this issue and we will provide further updates shortly.
We are extremely sorry to any customers who have been impacted.
— ING Australia (@ING_Aust) November 26, 2024
Services Are Returning to Normal
UPDATE | Services are returning to normal. Most customers should now be able to access the ING app and online banking and make payments and transfers.
— ING Australia (@ING_Aust) November 26, 2024
Overseas Customers Are Having Issues Accessing ING App and Website
UPDATE | Our team are urgently working to resolve the issue some overseas customers are having accessing the ING app and website.
If you are overseas and are in need of immediate assistance, please send us a private message and our team will be able to help.
— ING Australia (@ING_Aust) November 27, 2024
(The above story first appeared on LatestLY on Nov 27, 2024 09:27 AM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).
