San Francisco, Sep 25: As soon as Google users in the US experienced a widespread service disruption on Thursday evening, the search engine giant shared a brief technical explanation of what happened. Google Maps Gets COVID-19 Layer for Safe Travel Across 220 Countries.

"As has been noticed, several Google services were down for some users from 6:00 to 6:23 p.m. PDT. A pool of servers that route traffic to application backends crashed and users on that particular pool experienced the outage. GCP was not affected," the company said in a statement.

Several Google and YouTube services were impacted by an approximately 20-minute outage. The outages seemed to be focused around the US east coast, according to Downdetector, a website that tracks internet disruptions. The Downdetector heat maps for Gmail, YouTube, Google Drive and other Google services showed a significant number of people having trouble accessing those websites.

"Never thought I'd reach a point in my life where Gmail and Drive being down would give me this level of anxiety. This is peak adulthood," a user said in a tweet.

"Personally I love it when Google Classroom goes down just at the moment when my kids are trying to upload their homework, so everyone freaks out and screams at me when I can't fix it," said another user.

In addition, the outages seemed to affect corporate customers of Google's cloud computing service.

(The above story first appeared on LatestLY on Sep 25, 2020 11:08 AM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website