Amazon Delivers Faulty Product: Consumer Court Imposes Rs 45,000 Penalty on Amazon for Taking Nearly 18 Months to Issue Refund for Faulty Laptop
Members of the CDRC stated that it was Amazon's duty to ensure the sale of genuine, defect-free products and to promptly replace faulty items and issue refunds.
The Consumer Disputes Redressal Commission (CDRC) of Delhi East district recently imposed a fine of Rs 45,000 on Amazon and a retailer for taking nearly a year and a half to issue a refund for a faulty laptop. Members of the CDRC stated that it was Amazon's duty to ensure the sale of genuine, defect-free products and to promptly replace faulty items and issue refunds. The commission observed while hearing a complaint by an Amazon user who alleged that after taking back the faulty laptop it delivered, Amazon took a year and five months to issue a refund. Amazon Echo Devices Are Not Just Speakers or Monitors, They Are Convergence Devices, Says Delhi High Court While Allowing Exemptions in Customs Duty.
Consumer Court Fines Amazon
Consumer Court imposes ₹45,000 penalty on Amazon for delay in refund for faulty product
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(The above story first appeared on LatestLY on Mar 26, 2024 01:32 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).
